Holding a golf event and don't have much time?
We're thrilled to unveil our latest game-changer: Our express order service, the ultimate express delivery service for your last minute golf event! Say farewell to long lead times.
Our dedicated team will prioritize your order, ensuring it's packed and dispatched with utmost efficiency. Whether you're gearing up for a tournament, a leisurely weekend with friends, or simply been let down by another supplier. Event Caddie has you covered!
MOST ASKED QUESTIONS ABOUT ORDERING EXPRESS CUSTOM GOLF ACCESSORIES & CLOTHING
Below is a list of questions we are asked on a regular basis about custom golf accessories and clothing. If you are unable to find the answer below to your question please do not hesitate to call us on 0800 043 1336 or use our live chat.
Q. What is an origination charge?
Origination is a fee charged for the setting up and the creation of templates to apply your logo or text in the correct format to your custom golf accessories & clothing. In the majority of cases origination charges for repeat orders are free or reduced for the same product and print.
Q. How can I send my logo or text?
There is a function to upload your logo/text on each product page or if you prefer you can email your logo separately.
Q. How will you make sure the colours are accurate to my logo?
Each colour in your logo will have a unique reference. The most common references are referred to as Pantone references for solid spot colours, or CMYK for digital print. If you have these references please add these to the notes section of your order. Alternatively we will match the colours to your logo on the artwork proof.
Q. Can I check how my logo or text will look before production?
Each product has an artwork proof that is emailed to you for your approval prior to printing. This will show you how your logo will look on your custom golf accessories & clothing to check for sizing, position and colours.
Q. What type of files do you accept?
Suitable files are high resolution PDF or vector based formats, either EPS or Adobe Illustrator.
Q. What are the Delivery Charges?
UK orders over £100 + vat are delivered free to one UK address. Orders under the free delivery threshold are charged at £12.50 for secure courier and will require a signature upon receipt. Costs for secure courier international orders are calculated at the checkout stage and will require a signature on delivery. Competitive rates for multiple product orders can be confirmed by quotation based on the final consolidated shipment.
Q. When will I receive my expresss order?
Each product has the lead time noted on the product details section. In most cases this is 5 working days from approval of artwork excluding printed golf balls which can be as quick as 2 working days. If your order is urgent please call us on 0800 043 1336 and we will check production.