Event Caddie is where you can buy the best customised golf caps & hats, personalised with your logo or text...
MOST ASKED QUESTIONS ABOUT ORDERING EMBROIDERED GOLF CAPS & HATS
Below is a list of questions we are asked on a regular basis about embroidered golf caps & hats. If you are unable to find the answer below to your question please do not hesitate to call us on 0800 043 1336 or use our live chat.
Q. What is an origination charge?
Origination is a fee charged for the setting up and the creation of templates to apply your logo or text in the correct format to your personalised golf caps or hats. In the majority of cases origination charges for repeat orders are free or reduced for the same product and print.
Q. How can I send my logo or text?
There is a function to upload your logo/text on each product page or if you prefer you can email your logo or text separately.
Q. How will you make sure the colours are accurate to my logo?
Each colour in your logo will have a unique reference. The most common references are referred to as Pantone references for solid spot colours, or CMYK for digital print. If you have these references please add these to the notes section of your order. Alternatively we will match the colours to your logo on the artwork proof.
Q. Can I check how my logo or text will look before production?
Each product has an artwork proof that is emailed to you for your approval prior to printing. This will show you how your logo or text will look on your embroidered golf caps or hats to check for sizing, position and colours.
Q. What type of files do you accept?
Suitable files are high resolution PDF or vector based formats, either EPS or Adobe Illustrator.
Q. What are the Delivery Charges?
UK orders over £100 + vat are delivered free to one UK address. Orders under the free delivery threshold are charged at £12.50 for secure courier and will require a signature upon receipt. Costs for secure courier international orders are calculated at the checkout stage and will require a signature on delivery. Competitive rates for multiple product orders can be confirmed by quotation based on the final consolidated shipment.
Q. When will I receive my order?
Each product has the lead time noted on the product details section. In most cases this is 10 working days from approval of artwork excluding printed golf balls which are from 5 working days. If your order is urgent please call us on 0800 043 1336 and we will check production.
EVERYTHING YOU NEED TO KNOW ABOUT ORDERING YOUR EMBROIDERED GOLF CAPS & VISORS
Easy to Order Buying your Custom Golf Caps & Hats embroidered with your company logo or text could not be easier. Either buy online, call our sales team on 0800 043 1336 or use our online help service by clicking the icon to speak to an advisor. Once your order and logo are received the image processing department match the Pantone references and set up your digital PDF artwork proof. Once you are happy with how your logo will look on the golf cap or visor we schedule your order for production. |
Guaranteed Embroidery Our Custom Golf Caps & Hats are professionally embroidered using the latest technologies resulting in a clear long lasting reproduction of your logo or text. Spot colour logos are Embroidered with Pantone matched threads or CMYK full colour photo images can create the ideal gifts. |
How Long Does it Take? Our lead times vary from 10 working days from approval of the artwork proof however if your order is urgent please call our sales team on 0800 043 1336 to speak to an Advisor who will ask production if we can meet your required date or help with any questions and provide advice on gifts for your event No Fail Delivery Promise All orders are monitored and once shipped are delivered using a tracked courier service ensuring your order arrives on time without delay. |
Professional Finish |